Position title: Specialist, Network Communications
Reports to: Head, Network Communications
Mission of the Department:
- To ensure a coherent ‘One WWF, One Voice’ by integrating and supporting the communications, media and brand functions across the network (Practices, NOs and POs);
- To engage audiences across the globe to accelerate conservation impact, influence decision makers and to build the WWF brand;
- To facilitate and coordinate the development and alignment to a global brand, media and communications strategy;
- To provide a Centre of Excellence to the Network and convene the Communications Community in terms of communications practice, media (digital, broadcast, print), coordination across Practices, techniques, platforms and internal communications;
- To provide common technology platforms Network-wide to enable communication with key audiences.
- Manages global internal communications for WWF by building effective relationships with relevant staff, offices, programmes, Practices, Global Initiatives, Campaigns, and global Functional communities across the entire Network;
- Leads and champions a stronger culture of internal communications for the global Network, by example and through expert guidance, advice, and support, in order to: increase internal engagement, foster a global WWF community with equal line of sight on achievements, successes, and lessons learned;
- Develops and drives implementation of strategies, processes, procedures, and products to streamline internal communications flow across the global Network;
- Manages and maintains internal communications channels and platforms, including identifying or recommending new and innovative tools and partnerships to address internal communications needs;
- Regularly reviews, monitors, and reports internal communications metrics (OneWWF, Workplace, Mailchimp, etc.);
- Builds internal communications capacity globally by sharing best practices and providing guidance, advice, support, and where possible, training to relevant staff, offices, programmes or global Practice communities;
- Provides internal communications support to offices, Practices, Global Initiatives, global Functional communities;
- Raises the profile of the WWF Director General and President internally;
- Covers extensively key internal and external events and campaigns for internal audiences through multimedia updates (written, photography, videography);
- Produces, curates, gathers, and disseminates globally-relevant content, communications products, assets, and multimedia materials for the global Network;
- Writes and produces internal communications stories;
- Cultivates and manages relevant external partnerships to enhance internal communications;
- Provides overall support to the Head of Network Communications.
Major Duties and Responsibilities:
- With the Head of Network Communications, develop, implement, and measure an overall internal communications strategy in line with the Communications & Marketing Division’s yearly goals and objectives and in consultation with relevant Unit Heads, Practices and the DG’s office;
- Produce, curate, gather, and disseminate globally-relevant content (inform, inspire, build capacity) for the WWF Network, in a timely manner, using internal communications tools and platforms (Workplace, OneWWF, Mailchimp);
- Manage, maintain, and measure the use of internal communications tools and platforms such as Workplace and OneWWF, ensuring its uptake among all staff and Network Leaders;
- Gate keep WWF Network News on Workplace, ensuring quality of content, and being mindful of frequency and timings;
- Produce and disseminate Network news and announcements on OneWWF using Google Pages;
- Manage and maintain Network Communications team’s Google Site (under the Communications & Marketing Division Google Site);
- Maintain and manage content on the OneWWF homepage;
- Produce and disseminate original Network Communications content –Together Possible stories – with support from relevant staff, offices, programmes or Practices, to highlight achievements, successes, and lessons learned;
- Repurpose external content for internal audiences;
- Lead the development and dissemination of internal stories for Conservation Pulse, working with relevant teams;
- Produce and disseminate internal updates for key internal and external events and campaigns in the form of summaries, photos, and or videos;
- Manage administrative requirements for vendors, suppliers, and partners, ensuring timely submission and settlement of quotations and invoices in accordance with available budget;
- Support the production and dissemination of regular leadership communications (e.g. Network Leaders’ Update, New Deal newsletter, All-Staff Update), including scheduled and or ad hoc Network Announcements (e.g. new CEOs, new internal policies, crisis communications, etc.);
- Conduct training, webinars, coaching sessions on internal communications, as needed, for relevant staff, offices, programmes and Practice communities.
- University Degree in communications, PR, journalism or related subject;
- At least 5 years’ relevant professional experience in journalism, PR, or organisational communications.
Required Skills and Competencies:
- Ability to deliver multiple simultaneous projects;
- Articulate, creative, passionate, flexible and tenacious;
- Absolute discretion, tact, diplomacy and negotiation skills;
- Excellent written and spoken English – other languages an advantage;
- Experience in conservation and environmental issues;
- Video production and editing skills an advantage;
- Photography skills an advantage;
- Ability to work as part of a team in a multicultural environment;
- Adheres to WWF’s values, which are: Respect, Integrity, Collaboration, Courage.
Internal – Works closely with Business owners at WWF International and in the network.
External – Liaise with external vendors when needed.
This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.
Interested candidates should email their CV and cover letter in a single PDF document to HR Department (Email: email@example.com). Closing date for applications is 12 August 2022.
Please indicate the position being applied for in the subject line.