Position title: Database Officer
Reports to: Database Manager
Date: November 2019
Are you passionate about working for an international development charity?
WWF-Singapore is looking for a new Database Officer. This is an excellent opportunity to embed your skills into a dynamic role, playing a key part in the overall support of the organisation. Reporting to the Database Manager, you will provide support to the organisation through data stewardship and governance.
To be considered for this role, it is essential to have previous experience in database management and administration, ideally relating to gift, donation and income processing, with experience of using a CRM system or fundraising database such as Raiser's Edge or Salesforce. It is essential to have excellent attention to detail and an understanding of data protection legislation is highly desirable, but not necessary.
The Database Officer, alongside with the Database Manager, will be responsible for managing all supporter information systems (Raisers Edge, Salesforce, ActiveCampaign, ContactSpace, amongst others) for WWF-Singapore fundraising and retention programs. This includes auditing procedures of data entry, data extraction, regular data cleansing and other ad-hoc requests. The Database Officer will work closely with the Data Team (Database Manager and the Data Support Executive), and other stakeholders across WWF-Singapore to understand data needs and develop actionable insights.
WWF-Singapore is a Singapore-registered charity, part of WWF International: One of the world’s largest and most respected independent conservation organisations. We protect critical resources for people in Singapore by driving change across government, business, civil society and local communities.
As one of WWF’s global hubs, WWF-Singapore supports global conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in network that spans over 100 countries.
Internal – Working closely with Fundraising, Communications, Conservation, Sustainable Finance, Corporate Partnerships and Philanthropy teams to deliver against cross organisational business objectives
External – Coordinating with external vendors relating to platforms and systems and database solutions experts
This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.