Philanthropy Communications Manager | WWF
© WWF-Singapore

 

Position Title:               Philanthropy Communications Manager

Reports to:          Head of Philanthropy, Office of the CEO

Location:             Singapore

 

  1. Mission of Philanthropy WWF-Singapore

To contribute significant, sustainable levels of philanthropic funding to WWF-Singapore, for investment in local and regional priority conservation and environmental education projects which demonstrably advance WWF’s global and local mission.

In recognition of the importance and high visibility of this mission, the Philanthropy Team works closely with the CEO and Board of Directors, and reports directly to the CEO. This is an exciting opportunity to join a growing team with strategic vision and plans.

The key attributes for members of this team are:

  • an ability to think strategically and intelligently

  • apply visual and written creativity to communications

  • outstanding ability to establish rapport and communicate with intelligence and empathy with high net worth individuals and VIPs

  • demonstrate strong analytical and digital communications skills

  • must have outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Head of Philanthropy as required.

  1. Major Functions

Assist in the implementation of WWF-Singapore’s philanthropy strategy, including:

  • prospective donor research and management

  • stewardship of mid-level and major donors

  • project management, writing and publication of collateral materials and e-communications, including Power Point presentations

  • project managing HNWI and major donor bespoke events as well as presentations to high net worth financial and legal sector clients

  • design and edit conservation and project impact reports and proposals for major donors and prospects

  • project manage Donor conservation project site Reviews across APAC, including itineraries and budgets in collaboration with APAC Network Offices.

  • grant contract and gift management including integrity of the donor database / CRM, and generate associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams.

  1. Major Duties and Responsibilities

  • Project manage the production of collateral including the philanthropy case for support, conservation project concepts, digital communications, presentations, donor impact reports and bespoke project proposals. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams.

  • Collaborate in rebuild of WWF SG website ensuring philanthropy messages are compelling and appropriately included in WWF Singapore’s website refresh.

  • Design, draft and edit philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences.

  • Design and manage bespoke, segmented and mass digital communications to UHNWIs, VIPs, board members, including event invitations and registrations etc via Active Campaigns, Pardot or similar and event management software, which will be integrated with Salesforce

  • Project manage strategic events, exhibitions and presentations to external HNW and VIP audiences.

  • Assist in prospective donor research and preparation of bios and profiles to inform the CEO and Head of Philanthropy, in conjunction with the Executive Assistant / Business Manager to the CEO and Head of Philanthropy.

  • Assist the CEO and Head of Philanthropy in research and preparation of documents for government, HNWI, VIP and other stakeholders.

  • Provide operational and administrative support to the Head of Philanthropy to effectively implement the philanthropy strategy, including data management and reporting.

  • Coordinate itineraries, travel logistics and budgets for APAC Conservation Project Site Reviews for major donors and prospective donors.

  • Ensure compliance with WWF established policies and procedures and Singapore’s legal, fiscal and charitable entity statutory requirements.

  • Research and knowledge manage government policy and regulations for Charities and Institutions of a Public Character (IPC).

  • Other projects as required by the CEO or Head of Philanthropy.

 

Career progression opportunities:

 

  • Upgrade existing donors to mid-level or major donors with support of Head of Philanthropy.

  • Research, write and submit compelling grant applications to private and public sector trusts and foundations, manage relationships and adhere to reporting milestones.

  • Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience.

  • Assist the CEO and Head of Philanthropy in cultivation and stewardship of major donors and high net worth individuals

Philanthropy and environmental communications professionals, and trusts and foundations applications and grant managers, are highly sought after in the INGO and Higher Education sectors.

 

  1. Profile

Required Qualifications:

  • Degree in a relevant discipline with excellent results. Relevant post graduate qualifications may be an advantage.

  • At least 2 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

 

Required Skills and Competencies:

 

  • Ability to think intelligently.

  • Flexibility and an ability to adapt to changing circumstances.

  • Ability to work well with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes.

  • Ability to correspond in a context sensitive and sophisticated manner with external audiences, including major donors, high net worth individuals, and other relevant stakeholders.

  • Sensitivity to confidential matters will be absolutely required.

  • Outstanding verbal and written English expression, including an ability to draft thank you letters, emails and other correspondence, reports and proposals, with attention to detail and correct grammar.

  • Ability to communicate compellingly with visual flair.

  • Outstanding organisation and interpersonal skills with ability to function in a multi-cultural and high performing team environment.

  • Innovative and resourceful, and able to perform to tight and conflicting schedules, particularly as expected by the Office of the CEO.

  • Strong stakeholder focus and an outstanding service-oriented attitude.

  • Strong IT and Internet research skills, and excellent skills with applications such as MS Office, Gmail, and CRMs; as well as a working knowledge of collaborative platforms (Google Drive, Zoom, Workplace); and skills with Project Management applications to effectively manage events and own work plans.

  • Previous experience with Raiser’s Edge, Salesforce or other donor database or CRM will be highly regarded.

  • Expert experience with InDesign, Photoshop and other visual / design applications will be highly regarded.  Must be willing to undertake training if required.

  • Adheres to WWF’s values, which are: Knowledgeable, Optimistic, Determined and Engaging.

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  1. Working Relationships

Internal:

Works closely and collaboratively with the following leaders and their teams:

  • Chief Executive Officer

  • Chief, Strategic Communications and External Relations

  • Head of Conservation

  • Head of Sustainable Finance

  • Business Manager to the CEO and Head of Philanthropy

  • Other Frontline and Senior Management Team leaders and members.

 

External:

Communicates and coordinates with:

  • mid- level and major donors, high net worth individuals and their trusts and foundations.

  • VIPs, visiting WWF staff, suppliers and vendors, hospitality providers, and other visitors and guests.

  1. Key Criteria for Success

  • Establishing excellent working relationships, and collaborating effectively with internal stakeholders, including regional and international staff as required.

  • Making an effective contribution to the implementation of WWF-Singapore’s philanthropy strategy.

  • Successfully delivering philanthropy collateral and events.

This job description covers the main tasks and conveys the spirit of the various tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.