Position title: Intern, Technology & Digital Solutions
Duration: Minimum 3-6 months
Location: Singapore
About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.
Major Functions:
The Intern, Technology & Digital Solutions supports day-to-day technology operations, documentation, and improvement initiatives across the organisation. This role provides hands-on exposure to enterprise IT operations while contributing meaningfully to service delivery, system hygiene, and digital enablement initiatives that support WWF-Singapore’s conservation mission.
Responsibilities:
End-User & Operations Support
- Provide basic support for end-user issues related to laptops, peripherals, Microsoft 365 tools, and digital workplace applications under guidance from the Tech team.
- Assist with onboarding and offboarding activities such as device preparation, account setup checklists, and access verification.
- Support AV and meeting room setup for internal meetings, trainings, and events when required.
IT Asset & System Hygiene
- Assist in maintaining accurate IT asset records, including devices, accessories, and software allocations.
- Perform routine checks on devices such as updates, antivirus status, and basic configurations to ensure readiness and compliance.
- Support stock-taking, labelling, and lifecycle tracking of IT equipment
Documentation & Knowledge Management
- Support the creation and maintenance of internal IT documentation including SOPs, user guides, FAQs, and onboarding checklists.
- Assist in improving the structure and clarity of existing documentation on SharePoint or other knowledge repositories.
- Capture recurring issues and resolutions to contribute to the internal knowledge base
Project & Improvement Support
- Provide hands-on support for technology projects including testing, deployment assistance, and post-implementation checks.
- Assist in simple automation or process improvement initiatives such as workflow documentation or basic Power Automate support.
- Help collect user feedback to support continuous improvement.
Learning, Compliance & Awareness
- Support internal digital literacy, security awareness, or training initiatives.
- Learn and adhere to organisational IT, security, and data protection policies, escalating issues when identified.
Requirements:
- Currently pursuing or recently completed a Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.
- Basic understanding of Windows and macOS environments and productivity tools such as Microsoft 365.
- Strong willingness to learn, follow structured processes, and take guidance.
- Good communication skills and a service-oriented mindset.
- Ability to document clearly and pay attention to detail.
- Interest in technology operations, digital tools, or automation is an advantage.
This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.
We may also disclose personal data about you to our affiliates in the network in order to manage our relationship with you.
Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: hr@wwf.sg). Please indicate the position being applied for ‘Intern, Technology & Digital Solutions’ in the subject line and also complete the questionnaire from this link .
Only shortlisted candidates will be contacted. Thank you for your understanding