Position title: Supporter Marketing & Retention Manager / Senior Manager

Reports to: Head of Individual Fundraising

Direct reports: Between 2 and 4

About World Wide Fund for Nature, Singapore (WWF-Singapore)

WWF-Singapore is a Singapore-registered charity, a network member of WWF International – one of the world’s largest and most respected independent conservation organisations. WWF-Singapore protects critical resources for people in Singapore by driving change across government, business, civil society and local communities. To meet key conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in Singapore and around the region. We deliver transformational corporate partnerships, fundraising to execute local and global conservation programmes and projects and community outreach to achieve WWF’s global goals for food, forests, oceans, water, wildlife, and climate and energy. As one of WWF’s global hubs, WWF-Singapore supports a global network that spans over 100 countries.

The Role:

At WWF-Singapore, we believe that the key to achieving our conservation goals is through building strong and long-lasting relationships with our supporters. Hence we are seeking a highly motivated Supporter Marketing & Retention Manager/Senior Manager to join our Individual Fundraising and Marketing team. This pivotal senior role involves developing and designing strategies to engage and retain our members (donors, volunteers and non-financial supporters) across the entire lifecycle, from acquisition, onboarding, activation, retention to reactivation.

The ideal candidate is passionate about conservation, is able to work collaboratively with a team, has a strong understanding of supporter engagement and retention strategies, a track record of developing successful campaigns, building supporter journeys and communications, and experience in managing budgets.

Your main objective will be to lead a team of up to 4 people to deliver a world-class supporter experience and grow WWF-Singapore’s lifecycle engagement program, leading to increased donor lifetime value and improved volunteer and supporter relationships.

Major Duties and Responsibilities

Strategy:

• Develop and implement individual fundraising marketing and retention strategies that prioritize achieving a measurable ROI to engage and retain financial and non-financial supporters across the entire supporter lifecycle
• Build and manage budgets for supporter engagement and retention activities in line with objectives and KPIs, reporting income and expenditure to the HoD and highlighting variances in a timely manner
• Identify and implement new fundraising opportunities and partnerships to drive supporter growth and retentionStrategize and optimize email, Telegram, and SMS marketing campaigns through data-driven experimentation and analysisLead the Peer To Peer and community outreach and fundraising effortsAnalyze retention data to draw conclusions, make recommendations to improve future activities, and feed into longer-term strategic plansMaintain relationships with vendors and agencies to support fundraising and marketing initiativesManage and develop a team of up to four professionals, ensuring timely and accurate completion of work and professional development
• Foster an understanding of conservation and sustainability knowledge through WWF’s projects and work with other teams to integrate such knowledge into strategies and implementations that have an impact on conservation

Lifecycle Supporter Marketing & Retention:

• Utilise data and research to build insight, define different segments and tailor communications accordingly to different supporter segments through various channels and provide personalized experiences for each identified audience

• Develop a comprehensive strategy for impact communications and journey automations, to effectively communicate the organization's achievements and conservation impact to donors, supporters and volunteers,, with the aim of driving engagement, retention, and ultimately, support for the organization's mission.
• Ensure that all impact communications are aligned with the organization's brand and messaging
• Ensure holistic engagement with all supporter segments, leading to effective cultivation and calls to action
• Contribute to  building an  active community  of volunteers  which are able to assist in campaigns, programmes and events as part of engagement plans
• Plan, implement and host events and physical for the benefit of retaining supporters
• Design welcome packs and other donor recognition gifts that align with the WWF-Singapore brand and values and contribute to a positive supporter experience
• Ensure that good stewardship and donor delight are at the forefront of everything that we do from the first interaction with the donor onwards, by collaborating with acquisition teams to deliver welcome and recognition plans
• Develop and maintain relationships with supporters to deepen engagement and increase engagement and giving levels

Required Qualifications, Skills and Competencies

• Degree or equivalent experience in a fundraising, marketing, sales and/or stewardship role
• Minimum of 5 years (Manager) and 7 years (Senior Manager) in relevant marketing and fundraising with minimum of 2 years of experience managing and developing a team
• Advanced knowledge of email marketing and marketing automation platforms (preferably Activecampaign)
• Basic knowledge of a CRM tool (preferably Raiser’s Edge or Salesforce) is highly desirable but not required
• Excellent communication, presentation and interpersonal skills, with the ability to build and maintain relationships with supporters, donors, vendors, and present projects to internal senior stakeholders
• Strong analytical and data-driven mindset, with the ability to use data to inform strategy and decision-making
• Strategic thinking and ability to develop and implement long-term plans
• Creativity and ability to think outside the box to develop new fundraising opportunities and engagement strategies
• Excellent organizational skills and capability to manage multiple tasks in a complex, dynamic environment
• Energy, passion and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place
• Action-driven person that enjoys achieving and exceeding targets, self-starter with a problem-solving outlook and "can-do" attitude
• Adhere to WWF’s values, which are: Courage, Integrity, Respect and Collaboration

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to changing organizational needs.

Interested candidates should email a CV and a cover letter to the HR Department (Email: hr@wwf.sg). Please indicate the position being applied for in the subject line.

Position title:                     Senior Executive/Assistant Manager, Donor Stewardship and Communications

Reports to:                         Philanthropy Lead with dotted line to Senior Manager, Stewardship and Communications

About World Wide Fund for Nature, Singapore (WWF-Singapore)

WWF-Singapore is a Singapore-registered charity, a network member of WWF International – one of the world’s largest and most respected independent conservation organisations. WWF-Singapore protects critical resources for people in Singapore by driving change across government, business, civil society and local communities. To meet key conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in Singapore and around the region. We deliver transformational corporate partnerships, fundraising to execute local and global conservation programmes and projects and community outreach to achieve WWF’s global goals for food, forests, oceans, water, wildlife, and climate and energy. As one of WWF’s global hubs, WWF-Singapore supports a global network that spans over 100 countries.

Mission of WWF Singapore:

To ensure a high performing WWF office with efficient operating systems, professional and skilled staff, and strong financial resources. WWF Singapore’s focus is on delivering corporate partnerships, individual donor fundraising, major donor fundraising and community engagement for WWF’s priority conservation and sustainability initiatives in Singapore and the rest of WWF’s global network.

We are facing unprecedented challenges as we collectively strive towards a sustainable balance between people and nature, within Singapore, the region and the world. WWF Singapore’s strategy - to help address numerous issues from climate change to the decline in biodiversity, focusing on major goals around water, wildlife, oceans, climate and energy, forests, and food, and three key drivers of environmental problems, namely markets, finance and governance. WWF works to build strong partnerships with government, business, civil society and individuals. Together, we will deliver on our shared and ambitious goals.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the CEO and the Board of Directors to assist in the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

Account Management and Donor Stewardship (40%)

• Works closely with the the Philanthropy Lead and Corporate Stewardship and Communications Senior Manager to develop long-term strategies on donor stewardship and retention, including but not limited to HNWIs, foundations, VIPs/C-suites, corporates and government bodies
• Cultivates and maintains strong relationships with donors as part of the retention programme
• Leads day-to-day operations and account management of existing major donors, trusts and foundations and some corporate accounts, including ensuring all deliverables (eg. impact reporting, check-in meetings) are executed and targets achieved according to agreements
• Keeps accurate records pertaining to budget, income, expenditure and be able to update internal and external stakeholders in a timely manner, flagging issues that may be a risk to the relationship or brand
• Keeps a close account of partnership notes ensuring Raiser’s Edge NXT (CRM) is up to date with stewardship activities and milestones
• Upgrades existing donors to higher level of support tiers with the guidance of reporting line managers (e.g. upgrading mid-level donors to major donors)
• Assists the CEO and Philanthropy Lead in the stewardship and engagement activities of major donors, board members and high-stake partners

Communications and Impact Reporting (40%)

• With guidance from the reporting line managers, leads the development and execution of the partnership team’s communication strategies for donors to increase engagement and retention
• Drafts and edits communication documents and digital presentations, including selecting and including relevant infographics, images, videos and photos to communicate to sophisticated external audiences in a compelling way
• Designs and edits simple visuals and photos to be used in the above mentioned collaterals as well as in emails, bespoke proposals and greeting cards
• Manages the creation and production of collaterals including but not limited to donor impact reports, newsletters, the philanthropy case for support, conservation project concepts, and digital communications
• Manages the content and upkeep of the Philanthropy, Corporate and Legacy pages on the WWF-Singapore website
• Monitors and oversees communications analytics of all relevant Partnership channels such as newsletter, email marketing, impact reports.
• Proactively seeks environmental, conservation and philanthropy news which may be of interest to the target audience
• Develops case studies on selected partnerships to share best practices and learnings for the donor retention improvement programme

Events Organisation and Management (20%)

• Leads / assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinate RSVPs, logistics and budgets
• Designs and manages bespoke, segmented and mass digital communications to UHNWIs, VIPs, board members, including event invitations and registrations via Active Campaigns or similar and event management software, which will be integrated with Salesforce
• Manages donor and prospect conservation project site reviews across APAC, including coordinating itineraries, travel logistics and budgets, in collaboration with APAC Network Offices

Profile:

Required Qualifications

• Bachelor’s Degree and above in a relevant discipline with excellent results
• Minimum 3 years of relevant work experience in account management, advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success
• Outstanding verbal and written English expression, including an ability to craft language and tone for all required collaterals and communications materials, in accordance to the brand guidelines with attention to detail and correct grammar
• Experience with data analytics and CRM platforms (eg RE NXT, Salesforce) is a plus
• Basic design skills and knowledge working with Canva and Adobe softwares (InDesign, Illustrator and Photoshop) is a plus

 Required Skills and Competencies

• Ability to think strategically and intelligently, problem solver with ability to adapt to a fluid and fast-paced environment
• Project/account management skill to see through a project from start to finish
• Budget management skill to ensure all funding are monitored and spent according to agreements
• Ability to work on multiple accounts, with various stakeholders, internally and externally
• Strong stakeholder focus and service-oriented attitude.
• Interest in conservation and sustainability is appreciated.
• Adhere to WWF’s values which are: Courage, Integrity, Respect and Collaboration

Working Relationships: 

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment.  Works closely with the Partnerships and Philanthropy Team, and the wider Fundraising, Marketing and Communications Team to create synergistic and creative means of fundraising.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communications, materials production as and when required.     

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Interested candidates should email a CV and a cover letter to the HR Department (Email: hr@wwf.sg). Please indicate the position being applied for in the subject line.

Position title: The Asia Sustainable Finance Initiative (ASFI) Coordinator

Reports to: Head, Asia Sustainable Finance

I. Mission of the World Wide Fund for Nature, Singapore (WWF)

WWF-Singapore is a Singapore-registered charity, a network member of WWF International – one of the world’s largest and most respected independent conservation organisations. WWF-Singapore protects critical natural resources for people in Singapore and supports a global network that spans over 100 countries. WWF-Singapore addresses issues important to Singapore and the region, such as climate change, deforestation, marine pollution and illegal wildlife trade. We achieve this through community-based conservation and restoration efforts in key landscapes and seascapes, and by innovative approaches for market transformation, sustainable finance, policy and advocacy, and education and outreach.

WWF has identified the finance sector as a key driver of global economic activity with which we must engage to successfully deliver on our long-term conservation mission. To do this, we work with key finance sector players including banks, investors, regulators, and stock exchanges, across six focus areas

In Asia, we work across seven (7) ASEAN countries - Indonesia, Malaysia, Philippines, Singapore, Thailand, and Viet Nam – as well as in Japan, South Korea, India and China. We focus on sustainability issues related to soft commodities finance (e.g. agriculture, forestry, and seafood), in addition to cross-cutting issues such as biodiversity loss and climate change.

About The Asia Sustainable Finance Initiative (ASFI)

The Asia Sustainable Finance Initiative (ASFI) is a multi-stakeholder forum that aims to harness and amplify the power of the finance sector to create resilient economies that deliver on the Sustainable Development Goals (SDGs) and the Paris Agreement. This will ensure that economic and social development is achieved while preserving the natural capital on which all societies depend, and support the urgent transition to sustainable food, energy, transport, and infrastructure systems.

Based in Singapore, ASFI brings together industry, academic, and science-based resources to support financial institutions in implementing Environmental, Social, and Governance (ESG) best practices. As Singapore is a conduit for financial flows into Asia, the lending and investment decisions taken by financial institutions based here will have a significant impact on the region's contribution to a 1.5-degree world and its climate resilience. WWF Singapore acts as a secretariat and knowledge partner of ASFI.

ASFI works across six focus areas (standards, research & tools, engagement, green financial solution, regulation & guidelines, engagement, capacity building) to support financial institutions to better understand and incorporate material ESG risks and opportunities into decision making processes across their core businesses. ASFI’s Knowledge Partners are at the cutting-edge of their respective fields in sustainability and sustainable finance, and represent academia, industry, and science-based organisations. Together, the expertise, tools, and resources of these organisations support financial institutions operating in Asia to stay ahead of the curve in the fast-developing sustainable finance landscape and to proactively address emerging risks and opportunities.

The ASFI Advisory Group is comprised of Singapore-based finance sector industry associations who provide strategic guidance on industry priorities and developments to ensure ASFI meets the needs of financial institutions. In 2020 Asia Sustainable Finance Initiative (ASFI) is creating a comprehensive e-learning platform for sustainable finance that a) reflects the latest developments in sustainable finance regulations, tools, methodologies, and standards and b) uses technology and learning design to create structured and holistic learning journeys and outcomes.

This position will be based in Singapore and report to the Head, Asia Sustainable Finance of WWF-Singapore.

II. Major Duties and Responsibilities:

• Act as ASFI coordinator and ensure that ASFI leverages the technical expertise of Asia Sustainable Finance team, wider WWF Network, and ASFI Knowledge Partners
• Strengthen relationship with ASFI Knowledge partners and develop new partnerships
• Assess the current ASFI alliances, develop a strategy for stronger engagement, and collaboration on technical sustainable finance themes in Asia
• Engage relevant stakeholders in Singapore and Southeast Asia to facilitate this
• Organise and facilitate regular meetings with ASFI Knowledge Partners and other relevant stakeholders
• Facilitate and support periodical ASFI Advisory Group meetings
• Attend meetings and record, circulate and store accurate minutes, organise relevant follow ups and follow up on action points
• Support ASFI webpage, ASFI newsletter and coordinate the ASFI annual report
• Conduct research on topics related to sustainable finance and ASFI
• Prepare workshop materials – i.e. presentation slides, case studies, others
• Prepare concept notes and proposals on related initiatives for potential funding opportunities to support regional/global WWF Sustainable Finance Practice work
• Support in preparing reports and organising events, webinars and outreach activities for launching ASFI research and reports for key stakeholders
• Liaise with designers and vendors for publication of reports and other resources
• Liaise with legal, finance and business review teams for finalising contracts with service providers and donors
• Coordinate administrative & finance processes (budget forecast, invoices, travel requests, calendar/room bookings, etc)
• Undertake other appropriate tasks as assigned by the Supervisor

III. Profile & Required Qualifications

• Minimum 4 years working experience preferably in the fields of sustainable/development, corporate sustainability, or climate/environmental policy
• Degree holder in relevant field, including project management, economics, finance, public policy, or environmental sciences
• Experience in managing multi-stakeholder projects
• Familiarity with Asian financial sector and role of key finance sector stakeholders
• Basic knowledge and interest in sustainable finance
• Proficiency in Excel and Powerpoint, comfortable working with data
• Fluent in spoken and written English, with any Asian languages an advantage
• Ability to work effectively as a team member with a wide range of individuals across cultures and time zones
• Self-starter, proactive in thinking about opportunities to further improve the project
• Excellent communication skills, both written and oral
• Positive mentality and can-do attitude
• Team player and desire to value add to the organisation
• Strong interest in nature conservation
• Adherence to WWF’s values, which are: Courage, Integrity, Respect and Collaboration

Working Relationships:

Internal – Relevant departments within the WWF network

External –Financial institutions, regulators, stock exchanges, responsible finance platforms and consultants

How to apply

Interested candidates should email a CV and a cover letter to the HR Department (Email: hr@wwf.sg). Applications without a cover letter will not be considered.

Position title: Executive/Senior Programme Executive

Reports to: Conservation Programme Manager

About World Wide Fund for Nature, Singapore (WWF)

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments.  For more information, please visit wwf.sg.

Major functions
The Senior Programme Executive provides support and assistance to the Conservation and Science Department of WWF-Singapore on multiple projects, activities and tasks as required. The post-holder works across the organisation – including with Operations, Fundraising and Communications, and with local and overseas partners – providing conservation support.

Major duties & responsibilities:

• Provide support and assistance in the identification, establishment and day-to-day management of field project investments in the region and Singapore.
• Review Technical Progress Reports from implementing project teams (overseas and in Singapore), and coordinate and attend updates with project partners. Record and distribute project updates internally.
• Support projects – including conservation, fundraising and communications work – by performing conservation fact-checking, using scientific evidence as required.
• Undertake and/or participate in research projects as/when required. This may include report and paper drafting, internal review, statistical analysis dependent on the scope of the research.
•  Represent department in cross-programme management teams and discussions with local and regional partners as required.
• Organise and coordinate meetings and workshops with internal staff, external colleagues and partners.
• Represent WWF at meetings, workshops, public speaking opportunities, media engagement (including filming and interview opportunities) and working or focus groups locally and internationally as required.
• Reach out to and maintain relationships with partners such as government agencies, NGOs, private sector stakeholders and donors as required.
• Conduct local citizen science and/or public outreach and training e.g. guided walks, talks, data collection as required.
• Generate and analyse data and descriptive statistics in relation to a) work relevant to conservation activities, and b) project activities.
• Identification of funding opportunities (in collaboration with fundraising team colleagues) and assistance in writing funding proposals.
• Fact checking and finalisation of communications and outreach materials, such as education programmes and external presentations.
• Any other responsibilities as assigned by the line manager.

Required qualifications:

• Bachelor’s degree in environmental sciences or related fields.
• Demonstrated knowledge of sustainability, conservation and related topics.
• At least two years of project management experience in conservation, sustainability, natural resource management or related fields.
• Excellent presentation, written and verbal communication skills.
• Good people management, engagement, and networking skills.
• Ability to synthesize large amounts of information from various departments and stakeholders and present information in a structured and consistent way. 

You need to:

• Be a self-starter with high level of drive.
• Be able to work independently and with teams, according to task requirements.
• Have great organisational skills, attention and dedication to details.
• Be able to handle coordination of various stakeholders on complex projects.
• Have good interpersonal skills and be able to follow-up on engagements in a timely and effective manner
• Manage projects and collaborations with external partners where there are multiple and competing priorities.
• Adhere to WWF’s values, which are: Courage, Integrity, Respect and Collaboration.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Interested applicants should submit their updated CVs and cover letter to hr@wwf.sg. Please indicate the position being applied for in the subject line.

Position title:                    Assistant Finance Manager

Reports to:                        Financial Controller

About World Wide Fund for Nature, Singapore (WWF)

WWF-Singapore is a Singapore-registered charity, a network member of WWF International – one of the world’s largest and most respected independent conservation organisations. WWF-Singapore protects critical resources for people in Singapore by driving change across government, business, civil society and local communities. To meet key conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in Singapore and around the region. We deliver transformational corporate partnerships, fundraising to execute local and global conservation programmes and projects and community outreach to achieve WWF’s global goals for food, forests, oceans, water, wildlife, and climate and energy. As one of WWF’s global hubs, WWF-Singapore supports a global network that spans over 100 countries.

Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

Major Duties and Responsibilities:

The incumbent should:

• Take ownership of Accounts Payable, Accounts Receivable and General Ledger reporting process, and relentlessly work to ensure smooth and efficient operation;
• Review and approve expense claims and supplier invoices to ensure all supporting documentation are submitted and in line with WWF finance guidelines;
• Assist in month end activities and preparation of journal entries and management reports of the organisation;
• Monitor and analyse balance sheet accounts to ensure they are reconciled and adjusted on a monthly basis;
• Ensure that a complete and accurate monthly trial balance, balance sheet, income statement and notes to accounts are completed on a timely basis;

• Ensure that consistent and adequate internal controls are enforced at all times as per the WWF Field Operations Manual and give recommendations on streamlining processes;

• Assist with statutory, internal and ad hoc project audits;
• Assist with preparing documentation and other administrative tasks to facilitate requirements from business partners and external service providers;
• Assist deployment of new tools, systems, and processes to aid in quality, efficiency, and delivery;
• Perform other appropriate duties upon request by Finance Director and Finance Manager.

Profile:

Required Qualifications         

• ACCA/Singapore Chartered Accountant/Diploma in accounting.
• At least 8 years of financial/accounting experience within an international organization, multinational company or charity with complex donor requirements.
• Prefer a candidate who is immediately available.

Required Skills and Competencies

• Good knowledge of IFRS and GST
• Advanced skills in Microsoft Excel
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Hands-on experience with AP, AR, GL reporting and preparation of financial statements
• Self-starter with strong organizational skills who can work independently
• Honest, mature, with good analytical skills
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English 
• An interest in conservation
• Adheres to WWF’s values, which are: Courage, Integrity, Respect and Collaboration

Working Relationships:

Internal -  All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Position title: Marketing & Retention Intern

Reports to: Marketing & Retention Manager

Duration: April 2023 - September 2023 

Location: Singapore

I: About WWF-Singapore

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments.  For more information, please visit wwf.sg.

II.  Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) companies and 2) high-networth individuals to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the CEO and the Board of Directors to assist in the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

III.    Major Duties and Responsibilities:

Research and Prospecting (30%)

• Conducts prospective major donor, trusts and foundations, corporate, and board of directors research including profiling and preparing of bios
• Assists in research and preparation of documents for the government, HNWIs, VIPs, corporates and other stakeholders

Due Diligence (30%)

• Works with the key business development  staff in conducting thorough due diligence on major donor or corporate sponsors accounts to be onboarded
• Fulfills requirements of internal due diligence  processes including software and database management
• Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

Events (25%)

• Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinate RSVPs
• Drafts and manages communications/invitations to stakeholders.
• Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable
• Supports the Partnerships Team’s other events such as Together Possible @ Work - employee engagement programme. 

Administrative Support (15%)

• Provides operational and administrative support (e.g. scheduling meetings, calendar management) to the Philanthropy Lead and others as needed
• Procurement process including venue or vendor selection, quotation form, invoicing etc.

IV. Profile:

Required Qualifications

• Degree or higher degree in a relevant discipline with excellent results.
• At least 2 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.
• Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Experience with proposals and grant applications is a plus.

Required Skills and Competencies

• Strong research and analytical skills
• Ability to think strategically and intelligently
• Problem solver with ability to adapt to a fast-paced environment
• Project management skill to see through a project from start to finish
• Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the Partnerships Team
• Excellent interpersonal skills. Maturity, tactfulness, good judgment, and ability to handle confidential information with discretion
• Has great time management skills.
• Plans and organizes/ manages the job independently and proactively
• Interest in conservation and sustainability is appreciated
• Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

Working Relationships:

Internal – Ensure intra and inter-department collaboration for the optimal use of resources and organisational alignment.  Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.     

This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.

We may also disclose personal data about you to our affiliates in the network in order to manage our relationship with you.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: hr@wwf.sg). Please indicate the position being applied for ‘Marketing & Retention Intern’ in the subject line.

Position title: Business Development Support Intern (open to mid-career applicants)

Reports to: Philanthropy Lead

Duration: March 2023 - June 2023 

Location: Singapore

I: About WWF-Singapore

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments.  For more information, please visit wwf.sg.

II.  Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) companies and 2) high-networth individuals to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the CEO and the Board of Directors to assist in the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

III.    Major Duties and Responsibilities:

Research and Prospecting (30%)

• Conducts prospective major donor, trusts and foundations, corporate, and board of directors research including profiling and preparing of bios
• Assists in research and preparation of documents for the government, HNWIs, VIPs, corporates and other stakeholders

Due Diligence (30%)

• Works with the key business development  staff in conducting thorough due diligence on major donor or corporate sponsors accounts to be onboarded
• Fulfills requirements of internal due diligence  processes including software and database management
• Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

Events (25%)

• Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinate RSVPs
• Drafts and manages communications/invitations to stakeholders.
• Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable
• Supports the Partnerships Team’s other events such as Together Possible @ Work - employee engagement programme. 

Administrative Support (15%)

• Provides operational and administrative support (e.g. scheduling meetings, calendar management) to the Philanthropy Lead and others as needed
• Procurement process including venue or vendor selection, quotation form, invoicing etc.

IV. Profile:

Required Qualifications

• Degree or higher degree in a relevant discipline with excellent results.
• At least 2 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.
• Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Experience with proposals and grant applications is a plus.

Required Skills and Competencies

• Strong research and analytical skills
• Ability to think strategically and intelligently
• Problem solver with ability to adapt to a fast-paced environment
• Project management skill to see through a project from start to finish
• Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the Partnerships Team
• Excellent interpersonal skills. Maturity, tactfulness, good judgment, and ability to handle confidential information with discretion
• Has great time management skills.
• Plans and organizes/ manages the job independently and proactively
• Interest in conservation and sustainability is appreciated
• Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

Working Relationships:

Internal – Ensure intra and inter-department collaboration for the optimal use of resources and organisational alignment.  Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.     

This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.

We may also disclose personal data about you to our affiliates in the network in order to manage our relationship with you.

Mid-career candidates open to internships are welcome to apply.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: hr@wwf.sg). Please indicate the position being applied for ‘Business Development Support Intern’ in the subject line.