Position title: Education & Outreach Intern
Reports to: Manager, Youth Engagement and Manager, Schools Programme
Duration: 6 months
Location: Singapore
About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.
About Schools Programme
The WWF Schools Programme empowers students to understand environmental issues and take meaningful action for nature and sustainability. The programme delivers engaging learning experiences through classroom workshops, outdoor activities, school projects and digital resources, covering topics such as climate change, biodiversity, oceans, waste and food sustainability..
About #WeGotThis (Youth Programme)
#WeGotThis is WWF-Singapore’s flagship youth accelerator programme that empowers youths to move beyond awareness and take meaningful action for people and the planet. Through workshops, mentorship, networking opportunities, and hands-on projects, participants develop skills, knowledge, and confidence to learn fieldwork techniques, test conservation technologies, and develop film documentaries to address biodiversity and climate challenges.
Role Overview
As the Education and Outreach Intern, you will play a key role in growing our school and youth community and amplifying programme impact through engaging digital content. You will be responsible for developing social media content, supporting community engagement initiatives, and assisting with programme logistics and events.
This role is ideal for someone who enjoys content creation, social media trends, event coordination, and working with young changemakers.
Key Responsibilities
1. Social Media, Digital Content & Communications (50%)
- Develop and execute content ideas for Instagram, Facebook, LinkedIn, websites, emailers and other digital platforms.
- Create short-form videos, reels, graphics, carousels, stories and other multimedia content to showcase programme activities, school and youth projects, mentor highlights, and challenge statement topics.
- Attend programme sessions and events to capture photos, videos, interviews, and behind-the-scenes content.
- Draft engaging captions, social media copy and digital storytelling content aligned with WWF-Singapore’s brand voice.
- Create content for programme emailers and participant communications
- Support the design, maintenance and updating of programme webpages, ensuring information remains current, user-friendly and engaging.
- Develop website content including programme descriptions, participant stories, mentor profiles, event pages and impact highlights.
- Research emerging social media trends and recommend new content approaches to increase reach and engagement.
- Maintain content calendars and publishing schedules across social media, website and email channels.
- Track and report social media performance metrics and insights.
2. Community Management & Engagement (30%)
- Support engagement of programme participants, alumni, mentors, and volunteers, responding to enquiries in a timely and professional manner.
- Develop and maintain programme FAQs and resource guides to improve participant experience. Develop educational materials to engage students on sustainability issues.
- Create and manage registration forms, application forms, surveys, attendance tracking systems, and feedback forms.
- Monitor and respond to programme email enquiries, social media messages, and participant queries.
- Coordinate participant onboarding and provide timely updates, reminders, and key programme information.
- Escalate and manage participant issues, concerns, and requests, working closely with the Education and Outreach team to ensure effective resolution.
- Gather participant stories, testimonials, and feedback for programme improvement and communications.
- Support initiatives to strengthen engagement within the school, #WeGotThis youth and alumni community.
3. Event Planning & Logistics (20%)
- Support planning and execution of workshops, networking sessions, mentorship events, field trips, and programme showcases.
- Coordinate event registrations, attendance tracking, and participant communications.
- Assist with venue setup, materials preparation, and on-site event support.
- Liaise with internal teams, speakers, mentors, and external partners on logistical requirements.
- Provide on-site event support, including registration and tasks as required.
- Support procurement and administrative processes where required.
- Consolidate post-event feedback and assist with reporting.
Who We’re Looking For
Essential
- Current undergraduate, polytechnic student, or recent graduate.
- Strong interest in sustainability, youth development, conservation, or social impact.
- Active user of social media platforms, especially Instagram, TikTok, and LinkedIn.
- Strong written and verbal communication skills.
- Good eye for visual storytelling and content creation.
- Organized, proactive, and able to manage multiple tasks simultaneously.
- Comfortable engaging with youths and diverse stakeholders.
Bonus Skills
- Experience using Canva, CapCut, Adobe Creative Suite, or similar design and video editing tools.
- Experience creating content for social media, websites, newsletters, or student organisations.
- Basic photography and videography skills.
- Knowledge of social media analytics and digital marketing concepts.
- Event planning or community engagement experience.
This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.
We may also disclose personal data about you to our affiliates in the network in order to manage our relationship with you.
Interested candidates are required to submit their cover letter, CV and a short portfolio (or examples) of social media content, videos, graphics, or campaigns they have created to the HR Department of WWF-Singapore (Email: hr@wwf.sg). Please indicate the position being applied for ‘Education & Outreach Intern’ in the subject line, and also complete the questionnaire from this link .
Only shortlisted candidates will be contacted. Thank you for your understanding